Return Policy

At Vaidraj Ayurvedic, we prioritize customer satisfaction and ensure the delivery of authentic, high-quality Ayurvedic products. This Return Policy outlines the terms, conditions, and process for returning items.

Return Eligibility

• Incorrect product delivered
• Damaged, leaked, or defective products
• Expired or near-expiry products delivered
• Partial delivery where incorrect items must be returned

Non-Returnable Items

• Opened, used, or tampered products
• Products with broken seals or damaged packaging
• Ayurvedic consumables that are opened
• Returns requested after the 48-hour window
• Products bought under discounts or demo offers

Return Window

All return requests must be placed within 48 hours of delivery.

Return Process

• Step 1: Initiate Request – Contact us via email or WhatsApp within 48 hours with the order ID, reason, and proof.
• Step 2: Verification – Our team verifies the request and shares return instructions.
• Step 3: Pickup – A courier will pick up the unused, sealed product in original packaging.
• Step 4: Inspection – Once we receive the return, we inspect and update you on approval.

Return Shipping Charges

• If the return is due to our error (wrong, damaged, defective), return shipping is free.
• If the return is due to customer error, shipping charges may be deducted from the refund.

Post-Return Resolution

• Replacement issued free of cost (if in stock).
• If replacement is not possible, refund will be processed.
• Refund credited within 5–7 working days.

Contact for Returns

Email: mcdcrvaidraj@gmail.com

WhatsApp: 8898088980