Vaidraj Ayurvedic offers video consultations to provide Ayurvedic guidance to patients across India. This policy governs the terms of conduct, booking, safety, and limitations of our online video consultation services.

• Video consultations must be pre-booked via our website or phone.
• Payment must be completed before the appointment.
• A confirmation message with consultation details and timing will be sent.

• Patients must maintain respectful behavior during the call.
• The doctor may terminate the consultation immediately in case of:
  • Abusive, inappropriate, or unlawful behavior
  • Repeated disturbance or non-cooperation
• Any form of unauthorized recording is strictly prohibited.

• Once the consultation has started or completed, no refund will be issued.
• If you miss your appointment without prior notice, the session will be considered consumed.
• In case of valid technical failure on our part, the session may be rescheduled once with prior notice.

• All consultations are conducted under strict privacy.
• The patient’s medical data and discussion will not be shared externally.
• We follow all required data protection protocols, including SSL encryption.

• No allopathic medicines will be prescribed during the session.
• Video consultations are not meant for emergency conditions (e.g., heart attack, stroke, etc.).
• Follow-up and personalized treatment depends on patient cooperation and follow-through.